Claims
A dedicated team of in-house claims specialists, supporting you 24/7/365 with matters such as claims guidance, coverage questions, challenge of wrongful denials, and many other services.
CARS is a full service insurance brokerage specializing in niche classes of transportation.
We assist our clients in placing not only Primary Auto Liability and Physical Damage coverage but the ancillary lines of coverage that many transportation organizations need to maintain.
In addition to this, our range of services includes:
Reporting & Analytics
Through CARS’ state-of-the-art claims management system, our clients are provided an automated, step-by-step solution that guides a user through the appropriate steps to efficiently create an incident or claim report. Clients can also track and trend losses on-demand, with automatic data updates from carriers.
CARS clients can report claims 24/7/365 through the CARS website portal. In addition, access to even more robust incident tracking and analytics can be provided upon request.
There is no cost for this service for CARS clients.
Strategic Claims Reviews
For CARS’ larger clients, large open claims and reserves will be reviewed with the client’s carrier to ensure that loss runs accurately reflect losses, that reserves are appropriate, and that no inactive open claims remain on file.
For clients utilizing these services, there is no incremental charge.
Advocacy & Support
Our claims advocates support clients with all claims matters, including, but not limited to:
- Claim Reporting Guidance
- Coverage Questions
- Challenge of Wrongful Denials
- Coordination / Oversight of Adjusters and Defense Counsel
Clients can access their assigned claims advocate by contacting them directly, or emailing a dedicated CARS claims inbox.